Frequently asked questions

Problem solving

• FamilyStream stops playing randomly on my Android device
• How can I get a new password?
• I’m not able to listen to music even though I’m logged in to Sonos.

Account and payment

• Does the trial subscription stop automatically?
• How do I cancel my subscription and what is the notice period?
• How do I sign up for a subscription?
• How many people can use FamilyStream?
• How to change my subscription?
• How to receive a free subscription for 1 month?

Bekijk alle 7 artikelen

Listen everywhere

• How do I listen to FamilyStream on my current sound system?
• Are there other ways I can listen to FamilyStream?
• Does FamilyStream work on Sonos devices?
• Does FamilyStream work on HEOS music systems?
• Does FamilyStream work on Bose (one touch) systems?
• Can I listen to FamilyStream on internet radio?